Maritime Consultancy & Quality Support

WAN coordinates specialist consultancy support for organisations seeking to establish or maintain an ISO 9001:2015-aligned quality-management system.

Support covers documentation development, internal-audit preparation and process-improvement guidance. WAN acts as a coordination and introduction point; certification decisions rest with the relevant certification bodies, and regulatory approvals rest with the competent authorities.

• QMS documentation — policies, procedures and quality manuals
• Internal-audit support and gap-analysis preparation
• Process mapping and improvement planning
• Coordination with specialist QMS consultants

WAN provides administrative coordination support for maritime training programmes, working alongside approved training providers and operators.

This service covers course scheduling, delegate coordination and training-record management. WAN does not deliver STCW-approved courses directly through this consultancy service; all regulated training is conducted by appropriately approved providers.

• Course scheduling and delegate coordination
• Training-record management and filing
• Liaison with approved training providers
• Administrative support for training programmes

WAN supports the preparation and maintenance of maritime operational and training documentation, working with specialist consultants where technical expertise is required.

Deliverables are tailored to the client's operational context, vessel type and applicable regulatory framework.

• Operational manuals and procedures
• Safety management documentation support
• Training and competency records
• Administrative and compliance records

WAN works with clients to review existing processes, identify improvement opportunities and support the implementation of agreed changes.

Improvement work is scoped collaboratively and delivered through specialist consultants matched to the client's requirements.

• Process review and gap identification
• Improvement planning and prioritisation
• Implementation coordination and follow-up
• Performance monitoring support